At work in France, people often give each other up to four kisses to say hello in the morning. Trying to avoid this kissing habit could make you look as a non team player.

There's a lovely story by Bill 'Swampy' Marsh from his Great Australian Droving Stories. Swampy is 81 years young and spent his life droving. One of his gems is when he talks about his education.

An important element of personal development and improvement is receiving feedback and outside opinions. There are often barriers that we do not see ourselves that need to be identified by someone else. Behavior that may be unproductive and hindering may go completely noticed on our own until it is pointed out by a friend or colleague who sees it and wants to help by sharing. Although feedback can come from the best intentions, many have difficulty receiving it and may take personal offense. However, if you are the one who is giving feedback, there are ways to promote a positive response.

What is the key to communication? REDUNDANCY! Once your employees have heard you, understood you, and accepted your message, they may do as you indicated or instructed. This is the key to communication.